Programs

Here, you will find an explanation of the various government-funded programs Better Together delivers to the community. Available brochures, Children’s Contact Centre Intake Form and our Referral Form are also available here.

CASE MANAGEMENT

Tertiary Family Support (TFS)

Tertiary Family Support (TFS) is a free service funded by the Department of Child Safety where practitioners work with families subject to ongoing intervention, whether the children are in out-of-home care or remain living with their parents under a Child Protection Order (CPO). TFS assists families to address concerns impacting on their ability to meet their children’s care and protective needs. TFS provides interventions to parents which assists them to build their capacity to provide safe, nurturing and stable home environments.

Eligibility
The Department of Child Safety, Youth and Women are the only entity able to refer to the TFS program. 
If you believe a family may benefit from this service, please encourage them to speak with their Child Safety Officer or contact their relevant Child Safety Service Centre.

How can Tertiary FamilySupport (TFS) help?

  • Assist with strategies to enhance parental capacity;
  •  Assist families to adopt practices which support the safety and wellbeing of children;
  •  Work alongside families to address challenges and prioritize;
  •  Empower families to identify and build on existing strength
  •  Support families to make and sustain positive change
  •  Provide education regarding child development and
    attachment to enhance the safety and wellbeing of children
  • Enable access to health and community services and support networks.
  • Assist the family to work towards reunification through achieving case plan goals.  
  •  Develop respectful family relationships to reduce stress and improve coping skills;
  • Support clients to refrain from maladaptive behaviours.

 

Referral
The TFS referral form is a government department form managed by each respective Child Safety Service Centre. Please consult with the relevant CSSC to ensure the currency of the referral. This program does not have a brochure as it is a specialist service.

 

 

Intensive Family Support (IFS)

Intensive Family Support (IFS) is a free service funded by the Department of Child Safety which provides case management support to families with multiple and complex needs. IFS provides outreach services to families with unborn children to 18 years of age. This program is aimed at developing parental capacity to enhance the safety and protection of children, subsequently reducing their risk of statutory child protection involvement.

The aim is to prevent family issues escalating to crisis point by supporting families to improve relationships, parenting knowledge, skills and capabilities, family resilience and access to community resources.

Families can self-refer, be referred by other government agencies and non-government organisations with family consent or be referred by Department of Child Safety, Youth and Women or other prescribed entities without family knowledge or consent.

Eligibility
In addition to the above, a condition of eligibility is that the family are currently not subject to ongoing intervention with the Department of Child Safety, Youth, or Women.

How can Intensive Family Support (IFS) help?

  •  Addressing issues such as domestic violence, mental health, and substance abuse.
  • Developing parental capabilities pertaining to life skills such as setting routines, budgeting, and managing the household.
  • Parenting support and strategies to build positive family relationships
  •   Managing stress to cope with daily pressures.
  • Providing education and resources regarding child health and wellbeing.
  • Supporting linkages to specialised services that support the family’s health, wellbeing and the children’s development.
  • Connecting you with local services, playgroups, and other social networks.
  • Supporting families with their cultural needs.
  •   Anything else that worries the family.

 

Referral
If you are a service provider interested in referring a family you can find our referral form here. A PDF copy of our brochure can be downloaded here.

Youth Alcohol & Other Drugs Care Coordination (YAODCC)

The Youth Alcohol and Other Drugs Care Coordination (YAODCC) program is a free service which provides case management support for young people aged 12-25 who misuse substances and have complex needs.  Through the adoption of a case management model, practitioners support the young person to access relevant services reflective of their individual rehabilitative and reintegrative needs.

Eligibility
Young people aged between 12-25 years of age impacted
by substance misuse who present with complex issues.

How can Youth Alcohol and Other Drug Care Coordination  (YAODCC) help?

    • Support young people to reengage in education, employment and other pro-social initiatives reflective of their goals.
    • Provide linkages to specialist services to support the rehabilitative and reintegrative needs of young people;
    • Help young people safely reduce or cease their substance misuse; ·  
    • Provide psycho-social education interventions focused on addressing maladaptive behaviours;
    • Assist with the development of positive coping strategies;
    • Support young people to refrain in harmful and risktaking behaviours.

Referral
Please utilise Better Together’s Referral Form to complete this referral. This program does not have a specific brochure.

PSYCHOLOGICAL SERVICES

Drug and Alcohol Counselling Program (D&A)

The Drug and Alcohol (D&A) Counselling Program is a free service funded to support members of our community who are experiencing difficulties from their use of alcohol or other drugs, as well as providing support to people who are affected by other people’s alcohol or drug use. Psychologists collaboratively plan therapeutic interventions with their clients which aim to help understand the reasons behind problematic drug or alcohol use, assisting clients to develop alternative coping skills. Our team of psychologists work within a harm minimisation and a trauma-informed framework.

Eligibility

Any member of our community experiencing substance misuse, or being impacted by substance misuse, is eligible to access a psychologist under the D&A Counselling Program.

A Mental Health Care Plan from a GP is not required.

Referral

Please utilise Better Together’s Referral Form to complete this referral. This program does not have a specific brochure.

Youth Drug and Alcohol (YAOD) Counselling Program

The Youth Drug and Alcohol (YAOD) Counselling Program is a free service which supports young people in our community who are experiencing difficulties from their own substance use or being impacted by a result of another person’s substance misuse.

Our provisional and registered psychologists provide collaboratively plan therapeutic interventions aimed to help understand the reasons behind problematic drug or alcohol use and help clients to develop alternative coping skills, utilising a harm minimisation and a trauma-informed practice framework.

Eligibility
Any member of our community aged 12-25 that is experiencing substance misuse, or being impacted by substance misuse is eligible for this program.

A Mental Health Care Plan from a GP is not required.

Referral
Please utilise Better Together’s Referral Form to complete this referral.

Family Support Program (FSP)

The Family Support Program (FSP) is a free program funded by the Department of Child Safety, Youth and Women which provides psychological services and counselling to families who are experiencing difficulties with their mental health or wellbeing.

The FSP program is mainly delivered at Better Together’s Main Street Office but is also able to deliver its services to other centres across the Tablelands by prior arrangement.

Eligibility

To be eligible for this program the referred person must be:

  •  A child aged between 7-18 years of age;
  • A parent or guardian of a child aged 18 years or younger; 
  • The care provider of a child aged 18 years of younger.

A Mental Health Care Plan from a GP is not required for this program.

Referral
Please utilise Better Together’s Referral Form to complete this referral.

Medicare

Better Together has qualified psychologists who provide psychological treatment to clients who do not meet the eligibility requirements of other programs offered. Better Together provides services under Medicare, where clients have obtained a Mental Health Care Plan (MHCP).

Better Together does not charge a gap fee for clients accessing this service.

Eligibility
Any member of our community who has been provided with a current Mental Health Care Plan (MHCP) is eligible for this program.

This service is subject to the availability of Better Together’s psychologists registered with Medicare. Services will be delivered in Atherton. Please feel free to contact Better Together’s Client Intake Team for further information.

Referral
The client’s treating GP forwards Better Together’s Referral Form with an attached Mental Health Care Plan (MHCP). The brochure can be downloaded here. We also support Telehealth services. The brochure can be downloaded here.

Fee For Service 

Better Together has qualified psychologists who provide a range of fee for service psychological treatments to clients who do not meet the eligibility requirements of other programs offered.

Please contact Better Together’s Client Intake Team to discuss the current rates for fee-for-service psychological sessions.

Eligibility
Any member of our community requiring psychological treatment who is ineligible for funded programs is eligible.

Referral
Please complete Better Together’s Referral Form to complete this referral. The general brochure for our psychological services is downloadable here.

Children’s Contact Centre

Better Together Children’s Contact Centre provides a safe environment for contact arrangements between children
and their parents experiencing separation in the Atherton Tablelands.

Centre services:

  • Supervised visits for children with non-residential parents, both on and off-site.
  • Supervised changeovers between parents sharing care of children.
  • Family Law Court reports.
  • Referrals for clients to appropriate support services.
  • Warm and professional staff focused on the child’s wellbeing and safety.

Eligibility
To access the Better Together Children’s Contact Centre parents and
caregivers can be referred by the Family Law Court, solicitors, support
services or parents and care-givers. Both parties of the family unit are
to contact the Centre prior to any services that can be provided to a
child and their caregivers.

Referral
Please complete Better Together’s Children’s Contact Centre Intake Form to complete this referral. A copy of the brochure is available here. The double-sided A4 flyer is available here for download. 

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